Terms and Conditions (“Terms”)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.rent2owncars.com.au website or the R2O Cars mobile application (the “Service”) operated by Auto Access Solutions Pty Ltd t/a R2O Cars (“R2O” “us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the Terms then you may not access the Service.

1. Definitions
1. Australian Consumer Law means the Australian Consumer Law as found in the Competition and Consumer Act 2010 (Cth);
2. “Intellectual Property Rights” means any intellectual or industrial property rights that have been or may be created or developed, whether or not registered or registrable, including without limitation a patent, trade mark or service mark, copyright, visual image, performance, recording or broadcast, registered design, business name, trade secret, confidential information (including the confidential information), or database or list of information;
3. “Payment Protection” means a compulsory payment to compensate the supplier in the event of a car being deemed unusable by an accident. Maximum compensation to the supplier is $4,000
4. “Service” means the provision of access to the R2O website whereby the Customer can access special offers from any Third Party and discounts from third parties for services offered from time to time;
5. “Subscription/Rental Period” means the term selected by the Customer, which ends when either the customer or the supplier terminates the Agreement
6. “Third Party” means the supply of Third Party Products;
7. “Third Party Products” means software, products, services or content (including all Intellectual Property Rights contained therein) that are provided by third parties, interoperate with the Services or the R2O Cars Portal or may be identified as third party products by Us.
2. Updating Payment Details
1. If your payment method fails, you will have 24 hours to make the payment or an arrangement and seven days to update your account with new payment details if need be.
2. Failure to make a missed payment will result in your Goods/Services being immobilised until payment is received
3. Failure update your account with new payment details within the specified time limit will result in your subscription being cancelled
3. Purchases
1. If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name and contact details.
2. Where you provide any personal information, you acknowledge that:
1. We may collect personal information (as defined in the Privacy Act 1988 (Cth) and similar legislation of the Commonwealth and the States and Territories of the Commonwealth);
2. if We do collect personal information, the collection of such information shall be in accordance with its Privacy Policy; and
3. you have read and agree to the terms of our Privacy Policy.
4. Subscriptions
1. Subscriptions are ongoing and are charged weekly. The system does not provide notification prior to the charge. If you wish to cancel your subscription, simply email admin@rent2owncars.com.au along with your full name and a brief note advising you wish to cancel your subscription at least seven (7) days prior to your next recurring payment. Your subscription will be then be cancelled immediately. To avoid being charged a further weekly recurring payment, notifications for cancellation must be received at least seven (7) days prior to the next payment period. Payments are reoccurring and won’t be refunded for the next period unless prior notice is received as above. All Goods/Equipment must be returned on cancellation of Subscription
5. Cancellations
1. Subscriptions are ongoing and are charged weekly. The system does not provide notification prior to the charge. If you wish to cancel your subscription, simply email admin@rent2owncars.com.au along with your full name and a brief note advising you wish to cancel your subscription at least seven (7) days prior to your next recurring payment. Your subscription will be then be cancelled immediately. To avoid being charged a further weekly recurring payment, notifications for cancellation must be received at least seven (7) days prior to the next payment period. Payments are reoccurring and won’t be refunded for the next period unless prior notice is received as above. All Goods/Equipment must be returned on cancellation of Subscription
6. Content
1. Our Service allows you to access, link, view and otherwise make available certain information, purchases and or other material (“Content”). You are responsible for the protection. and usage of this information. It may not be copied, shared or distributed in any way, commercially or otherwise and is protected under Intellectual Property laws. The Supply does not confer on You any rights whatsoever in the Intellectual Property Rights that may be contained in the Content.
2. Except as permitted under this Agreement, You must not:
1. attempt to copy, modify, duplicate, create a derivative work from, republish, adapt all or any part of the Products and/or the Content;
2. access all or part of the Service(s) in any way in order to build a product or service which competes with the Service(s);
3. attempt to obtain, or assist a third party to obtain access to the Service and/or Content
4. distribute or share copies of the Service or Content to any third party, and We may suspend access to the Service should we consider that you have done any of the above.
7. Advice
1. To the maximum extent permitted by law, R2O exclude all liability for loss or damage arising from the use of, or reliance on, the information provided and the Content whether or not caused by any negligence on the part of R2O or any of their agents or providers and sponsors or third parties for any inconvenience caused or loss incurred as a result of the use of, or reliance on, the subscription membership.
2. Any information is provided in good faith on an “as is” basis and does not constitute the provision of professional services or advice. R2O make no representations or warranties of any kind, express or implied, as to the accuracy, currency, completeness, suitability or fitness for purpose of the information provided or the Service or Content.
3. We expressly and impliedly exclude any indirect loss, consequential loss, loss of goodwill, loss of opportunity, loss of business, or loss of profit, whether arising in contract, tort (including negligence, misrepresentation or breach of statutory duty), as a result of breach of this Agreement by Us or arising as a result of the information contained in any Content or arising as a result of the suspension or termination of your Subscription.
8. Links to other Web Sites
1. Our Service may contain links to Third Party web sites or services that are not owned or controlled by R2O. R2O has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that R2O shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
9. Changes
1. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
10. Copyright Statement
1. All information, material, images, text, graphics, logos, trademarks and other material on this website is the property of R2O or third parties and may be protected under Australian intellectual property laws or under international treaties. Users may not download, display or print the contents of this website in unaltered form for their personal use and, except as permitted under the Copyright Act 1968 (Cth), must not otherwise use or copy, modify, transmit, decompile, store, publish or distribute the contents of this website without obtaining the prior written consent of R2O.
11. General
1. We may in our sole discretion assign this Agreement to any party without notice to You.
2. A party’s failure to insist upon strict performance of any of the provisions of this Agreement shall not be construed as a waiver or relinquishment of that right or of that party’s right to assert or rely upon the provisions of this Agreement. Any waiver of a provision of this Agreement shall not be effective unless made in writing and properly executed by the waiving party.
3. Unless specifically provided otherwise, rights arising under this Agreement do not preclude rights at general law.
4. This Agreement and any documents expressly incorporated by reference into this Agreement as part of this Agreement, represent the entire agreement between the parties in relation to the Service and/or the provision of the Services by Us.
5. If any provision of this Agreement is found to be fully or partially invalid or unenforceable it shall be deemed to be deleted from this Agreement, and the remainder of this Agreement, to the extent permissible shall be valid and binding as if such provisions were not previously included in this Agreement.
6. We have no liability to You under this Agreement if we are prevented from or delayed in performing our obligations under this Agreement, or from carrying on our business, by acts, events, omissions or accidents beyond our reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes, failure of a utility service including transport or telecommunications services, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors or Third Parties.
7. This Agreement is governed by the laws of the issuing state and the exclusive jurisdiction of the courts of Australia.
8. Nothing contained in this Agreement excludes, restricts or modifies the application of any condition, warranty or other obligation, the exercise of any right or remedy, or the imposition of any liability under the Australian Consumer Law or any other national, State or Territory legislation (the Acts) where to do so is unlawful.
12. Fees & Charges
1. Account set up fee $1,100.00 includes first payment in advance plus a once off payment protection plan
2. Direct Debit Dishonour fees $30.00
3. Infringement Administration Fees $65.00
4. Administration Fee on termination $300.00

all associated retrieval costs such as court fees, agent fees, towing fees, call out fees, storage fees, impound charges;

5. by the Supplier paying the amount from the credit card You supply;
6. by You directly;
7. at the end of your Subscription Term, or the termination of your Subscription, in which case the Administration Fee and all other due fees will be applied
13. Privacy Disclosure Statement and Consent

The Supplier protects the personal information You provide as part of your booking process and that you provide in your offer to Subscription the Goods/Equipment. This information is collected and used to determine rental eligibility and ensure you receive a high level of customer service. The information collected may include:

Full Name;
Gender;
Date of Birth;
Home, mobile and / or business phone number;
Home or Business address;
Email addresses;
CRN and other Payment Details (including bank account information); and How Your Information is used, stored and shared.
The personal information You provide is kept in compliance with our Security Policy (set out below) and is only shared with individuals and companies relevant to Your business with Us. Information is most commonly used in reference to:

Servicing You as a customer and supplying the products You request;
Managing Your account;
Billing and collection of payments; and Providing information about new products or offers available.
Your information may be shared with companies or organizations for purposes relating to the management of Your account. Third parties that may require Your information are those charged with the following processes - if applicable to Your situation:

Mailing systems;
Freight dispatch and collection services;
Suppliers directly responsible for order fulfillment;
Maintenance and repairs service;
Debt recovery operators;
Credit reporting agencies;
Banking and payment processing providers; and Our professional advisers: accountants, lawyers, auditors and IT developers.

Contact Us

If you have any questions about these Terms, please contact us at admin@rent2owncars.com.au